Great answer from United Airlines president John Tague to a great question from Morgan Stanley analyst William Greene when he asked
Referring to being in the third innings he said:
I think there’s $1 billion in bags, and we’ve only hit $400 (million) of that.
Delta also announced good results with a return to profit in the quarter, and with regard to US Airways I saw the following from Reuters.
Chief Executive Doug Parker credited the improved performance to cost cuts and ancillary revenue, such as bag fees and rebounding travel demand.
Continental Chairman and CEO, Jeff Smizek received some interesting coverage from the Centre for Asia Pacific Aviation.
He also addressed ancillary revenue, saying that new products such as day of departure upgrades, and premium seating are currently generating over USD200,000 per day in additional revenue. Prompted by a question from an analyst, Smizek agreed with other airline executives that there was still a lot of upside to this new revenue stream. However, it sounds as though Continental needs to beef up its IT in order to take advantage of it.
Finally, moving away from USA and towards Europe, if you work in the legal department for an airline and are responsible for approving the terms and conditions on the website, you should take a look at the following link describing some recent decisions in Brussels. The story focuses on consumer association Test-Achats and the outcome of their recent claim that the websites and contractual conditions of three airlines (Brussels Airlines, Ryanair and EasyJet) were incompatible with Belgium’s fair trading legislation.
Hardly the most riveting reading, but it is related to selling via the airline direct channel, so I include it here just in case some legal eagle is perusing the site.