This one is being pitched to airlines as a new form of ancillary revenue, and whilst an interesting product, I’m not sure Czech LCC SmartWings will be making a fortune on it. But I’m happy to stand corrected if proven wrong.
I’ve written many times on travel insurance and how profitable it is for airlines. EasyJet revealed earlier this year that travel insurance income had dropped due to regulatory changes, so maybe airlines are looking to make up for the drop elsewhere. Time will tell if Airsavings can tap into any of this opportunity in a meaningful way.
You may have noticed I described the Airsavings product as insurance, whereas they have been very careful not to use this word. Smart move on their part, as in some markets the use of the word insurance is restricted by legislation to genuine insurance companies only. This is why you see words like assurance or protection being used in its place.
In other ancillary revenue news of interest I’ve seen in the last day or so. Qantas owned LCC Jetstar boss Bruce Buchanan did an interesting interview, and here is one line from that story.
Only a third of Jetstar passengers, he says, buy meals on board. A third of them bring their own food and the rest are happy to go without
Last piece of ancillary revenue news I saw was from in-flight technology vendor GuestLogix. They have reported slightly improved profitability on much better revenue for the second quarter of 2010.
July 27, 2010 at 3:12 pm
Hi Martin,
Thanks so much for including Airsavings new product MeteoBonus on your blog.
I’m happy to see that you found the product so interesting but I did want to clarify one small thing about the product. You mentioned our shying away from the term “insurance” but that was done intentionally as this is by no means, an insurance product. With all insurance plans, the claims process is lengthy, with forms to fill out, proof to be presented, paperwork galore and we specifically created this product to payout automatically with absolutely no claims to be submitted. MeteoBonus is very similar to a product which has been protecting Florida Orange farmers for the last ten years against weather disruption. When temperature goes below the freezing point, the farmer gets reimbursed “no questions asked”. MeteoBonus is exactly the same product, except we have been able to adapt it to an individual level. Therefore, MeteoBonus is actually giving customers is peace of mind in spending their hard earned money on travel because if the worst happens and the weather is less than ideal, they will be financially compensated with no claims to submit. I hope that clarifies for you how the MeteoBonus product works and that although, like insurance it offers peace of mind and a financial payout, this is in no way an insurance product in the traditional sense of the word. Thanks again for the mention and have a great day!
Kind regards,
Raphael Bejar, CEO of Airsavings
July 27, 2010 at 7:30 pm
Raphael, I mentioned the insurance / assurance angle as I know one airline that wanted to offer online travel insurance without an underwriter – ie. self insurered. Their legal department insisted they didn’t use the term insurance to describe the product, even though it was effectively the same as the trip cancellation insurance offered by any proper insurance company.
Good luck with the product and well done on having this getting picked up by Tnooz today.