Never before have I heard an airline CEO give ancillary revenue such prominance when it comes to explaining a good financial result. Read the quote below from Maurice Gallagher, Jr. President & CEO of Allegiant Travel Company (ALGT), a US Carrier that regular readers of this blog will get used to hearing me refer to frequently.
And then the following quote from Ponder Harrison – Managing Director Marketing & Sales.
Managers responible for ancillary revenue generation at every other airline must be looking at these numbers and hoping that their own boss hasn’t seen them. The potential in this area for every airline is massive, and it is simply unacceptable to use the argument that because your business model is different to Allegiant your airline can’t expect to generate significant ancillary revenue. The numbers will differ, the types of ancillary products will differ, the ways in which they are presented to the passenger will differ, but the goal of having your own CEO credit your contribution and the contribution of ancillary revenue when announcing impressive financial results should not differ.